General Terms and Conditions

0. OBJECT AND ACCEPTANCE

This legal notice regulates the use of the web site https://www.ecoturinternational.com (in addition, THE WEB), which is owned by HOTEL ESCUELA ECOTUR S.L. (in addition, THE OWNER OF THE WEBSITE).

Browsing the web site of THE OWNER OF THE WEBSITE imposes the conditions of use of the site and implies the full acceptance and without reservation of all and any of the provisions included in this Legal Notice, which may be subject to modifications.

The user is obligated to have a correct use of the website conformity with the eyes, the law, the public order, the traffic uses and the present Legal Notice. The user will respond to the THE OWNER OF THE WEBSITE or contact with third parties, if they cause harm and perjury that may cause them as a consequence of the incumbency of this obligation.

1. IDENTIFICATION AND COMMUNICATIONS

THE OWNER OF THE WEBSITE, in compliance with Law 34/2002, from 11 July, of services of the information and electronic commerce company, informs you that:

Its corporate name is: HOTEL ESCUELA ECOTUR S.L..

CIF/NIF/NIE es: B98629850.

The registered address is: AVDA. ORXATA No. 33. HOTEL OLYMPIA – 46120 VALENCIA.

Registered in the Valencia Mercantile Registry Volume 9787, Book 7069, Folio 152, Hoja V-159296, Inscription 1ª.

To communicate with us, we have available various contact methods which we continue to detail:

Tlf: 9602135820.

Email: info@ecoturinternational.com.

All notifications and communications between users and the THE OWNER OF THE WEBSITE are considered effective, and all communications are made through postal mail or any other item previously reported.

2. CONDITIONS OF CONTRACT.

This document establishes the general contracting conditions (in addition, the “Conditions of Contracting”) which govern the sale of all product users and/or services offered through the web site of ECOTURINTERNATIONAL.COM (in addition, the “Web Site” or the “Plataform”, indistinctly), located in the URL https://www.ecoturinternational.com/.

Any request shall not be expressly anticipated in these Terms and Conditions shall be reserved to the THE OWNER OF THE WEBSITE, without prejudice to the application of the law in the current regulations. However, the THE OWNER OF THE WEBSITE reserves the right to carry out changes and/or updates to the Terms and Conditions for any reason, which will be informed in advance to the client for their acceptance or rechazo in the event that they are material. In all cases, you will understand that the user expressly accepts any modifications or updates if you wish to contract the services offered by THE OWNER OF THE WEBSITE through the Web Site. In case of acceptance by the user, the new terms and conditions replace the totality of the terms and conditions valid at this moment, and will be effective for the new terms subscribed to by the user from the date of acceptance of the new terms and conditions. Conditions. The branding of the case corresponds to the contracting process, as if it were to be transmitted telematically to all steps of the mismo, assuming the express acceptance of these Contracting Conditions by the user, holding the message validates that the company is present in the mismo. From this point of view, the user recognizes that he is a person with sufficient capacity to assume the obligations arising from his actions through the Web Site, which has been read and included in the contents above. In all cases, to be able to contract with the Owner, the user must be the majority of his or her children (≥ 18 years old) and have full legal capacity to celebrate contracts.

3.OPERATION OF THE WEB SITE.

The Site Web consists of a platform for information and contracting of studies in Spain of the national and international scope, to be able to offer future alumni the opportunity to study the different contents that are offered, making it easier to travel through this web and conformity with the stability in the present terminals. y Conditions.

4.USER REGISTRATION.

The user can register different forms of the web and request information free of charge. The recorder can realize an electronic form on any type of device, you will request the data required to manage it at its highest level, you will need to enter the data required in full, real and true, it will be the only form in which you can correctly receive the Products and/or Services and management of completed contracts, as in your case, contact our new users.

Access to the Web Site implies full acceptance of the present Terms and Conditions, without prejudice to the particular conditions provided for in determining and specific services, which are accepted by the same use of the cookies.

In any case, the THE OWNER OF THE WEBSITE will be responsible for the verification of the registration data facilitated by its users, if the user is responsible for the consequences, errors and errors that may be derived from the false quality of the data.

The THE OWNER OF THE WEBSITE will retain the data of each cue for a period of 6 months after the elimination of each cue. The user may hear messages requesting the reactivation of his cue during this period. The THE OWNER OF THE WEBSITE will be evaluated in each case if it proceeds or does not react.

THE OWNER OF THE WEBSITE reserves the right to make any modifications that it considers appropriate at its price level. THE OWNER OF THE WEBSITE undertakes to notify users that they may be affected with sufficient notice.

4.1. REGISTRATION REQUIREMENTS

To register as a user, it is essential to be at least 18 years old and provide all required and obligatory information.

As a matter of fact, in those cases where the user registered through a platform must be assumed that the password and user cues are personal and non-transferable.

The password will be generated by the user of the robust and compliant rules at each moment by the Owner. The password created by the user tends to have an unlimited temporal validation, only subject to the time that it is permanently active on the Web site, or the section that will require access via the password.

However, the user may change in any moment, using the available devices available to the Owner through the Web Site.

The user commits himself to diligent use of his password and maintains it in secret, without transmitting it to any third party. Consequently, the users will be responsible for the proper custody and confidentiality of the identifiers and/or passwords that they select as registered users, and compromise not to cede their use to third parties, is of temporary or permanent form, nor allows the access of third parties to their account. The user will be responsible for the legal use of the Web Site and will respond to any damage or injury caused by someone accessing the Web Site using your access credentials.

As of now, it is obligatory for the user to notify the Owner immediately if he or she permits the independent use of identifiers and/or password, theft, loss, or unauthorized access, in order to proceed with its immediate cancellation. However, we do not communicate these, the Owner will have any responsibility that may arise from the use of any identifiers or password on the part of non-authorized third parties.

4.2. CANCELLATION OF THE REGISTRATION.

The user may, at any time, request the website of the Web site, simply request it through the platform.

In all cases, you must carry out the procedure, the user may request a new registration, without prior notice from THE OWNER OF THE WEBSITE you do not accept the registration in specific cases specified in the “Legal Notice” in the clause called “User Regulations” or in the event of a conflict. disputed between the parties.

5.CONTRACTING VIA WEB

In conformity with the provisions in article 23 of Law 34/2002, from July 11, of the services of the information company and of electronic commerce, the contracts celebrated by electronic media produce all the effects foreseen in the legal order, When consent is given, it includes the other necessary requirements to validate.

In all cases, the electronic carrier that contains these Terms and Conditions of Contract celebrated by electronic media will be admissible as documentary evidence in the event of controversy between the parties.

In this case, it will be understood that the execution of all the steps of the subscription process and, in this case, the corresponding economic transaction, necessarily implies the performance of the consent required by the contract.

Alike, and of conformity with the provision in the article 27 of the Law 34/2002, of services of the company of the information and of electronic commerce, all the information relating to the procedure of contracting is available to the users, with previus character at the beginning of the contracting procedure, which only will be applicable in the case that the user decides to proceed with the contracting through the Website.

5.1.1 PRIOR INFORMATION.

These Terms of Contract are available to all users of the Website as follows: https://ecoturinternational.com/general-terms-and-conditions/ in a free form.

The Products and/or Services offered by THE OWNER OF THE WEBSITE are perfectly described on the Web site.

The contract between the THE OWNER OF THE WEBSITE and the user is perfected at the moment when the user finalizes the contracting process by pressing the “PAY” button, meaning that the finalization of all the steps of the electronic contracting process and the inclusion of all of them The data requested, together with the branding of the corresponding property relating to the acceptance of these Conditions of Contract, are a direct manifestation of the user’s willingness to accept these conditions.

THE OWNER OF THE WEBSITE, as a service provider of the information company, will archive the electronic document so that it is formalized in this contract. This electronic document will be accessible to the user of the product contract, can be printed, and will include the services of the contract.

THE OWNER OF THE WEBSITE implements the appropriate and sufficient technical means to identify and correct technical errors in the management of the information in the medida which has its competence.

The language that follows the contract procedure and the formalization of the present contract will be, except that it indicates the opposite, in Spanish or in English.

5.2 TERMS AND CONDITIONS OF CONTRACT:

The selected program may be modified by the training center even once the student has obtained the visa.

Once students receive their visa, they must appear at the school on the start date of their course. In case of late confirmation of the visa, if the time elapsed since the start of the training exceeds 30 days, the start of the training will be postponed to the next start of the course.

No refund can be made once visa has been granted

Deferral Due to Unavailability of a Visa Appointment

Students who have completed their payment but were unable to secure a visa appointment will be granted a deferral to the next available intake at no additional cost.

Deferral Due to Visa Refusal

Students whose visa applications have been denied may request a deferral to the next intake.
A re-application fee of €900 (€500 place of reservation + €400 accomodation certificate) will be required to proceed with a subsequent attempt.

Cases of Intentional Delays or Misrepresentation

If it is determined that a student or agent has intentionally delayed the process or provided misleading information, the deferral request will be subject to a thorough review before approval.

Visa Appeal Requirement

Students who choose not to appeal a visa refusal will incur a deduction of €300 from their tuition fees.
To optimize the chances of a successful application, students are strongly encouraged to utilize the dedicated visa appeal service.

5.3 ECONOMIC CONDITIONS

The price of the Products and/or the Services offered through the Website may appear in some cases outside of the Web, but it is generally shown in the advertising documents and in the card of offer in conjunction with the description of each of them, most of all in the official Union Monetary. Europea, el Euro (€).

5.3.1 PRICES.

The current price of the Products offered will be indicated at all times in the documents that are available, along with their description, indicating public access.

The price indicated is subject to legally applicable charges depending on the nature of the operation and the intervening parties and other applicable gases. However, the final price may not be include in administrative management fees, but in some cases it is included. Also THE OWNER OF THE WEBSITE can have cargo of gastos deriving from the application of page, FLYWIRE, which can establish values of cargoes by exchanges of money and provision of its service.

You can see these general conditions in this link:

FLYWIRE TERMINATIONS AND CONDITIONS:

https://www.flywire.com/es/legal/terms-of-use

5.3.2 PAYMENT AND INVOICE.

Students are required to pay fees for their first year of enrolment once the student received the Offer Letter.

Once paid the tuition fees, the school ill include FREE OF CHARGE the service of Visa Advisor, to ensure the student is ell prepared for visa appointment , analyzing all documents and preparing for possible interview and in case of visa refusal the same service for appeal, Students who choose not to appeal a visa refusal will incur a deduction of €300 from their tuition fees.

THE OWNER OF THE WEBSITE allows the user to carry out the contracting of the courses offered through the FLYWIRE service platform. This platform maintains its privacy policies, for which THE OWNER OF THE WEBSITE is not responsible. Continuing we already have access to the different links that can be of interest and that can be accessed from the platform of the page:

For the corresponding economic bank account, the user must pre-enter the billing data and form of payment, it is decided, a credit card, a debit card or other mentioned payment methods, it is a final user, a Spanish business, a company of the Union of Europe, an international user of the Union of Europe or an international company, which contracts the Products and/or Services, applies the corresponding IVA according to the localization standards taxes.

Please note that the user has contracted the Services and carried out the page corresponding to the través of whichever of the means of the page can be made available to the users by THE OWNER OF THE WEBSITE will send the user an electronic link with information relating to the Products and/or Services, prices and taxes.

In all cases, the path of economic transactions through the Internet will be carried out through the Web Site facilitated by an external financial entity, which in all cases will be enabled on a web site with secure SSL protocol. Specifically for the page, THE OWNER OF THE WEBSITE uses FLYWIRE, an online page system that facilitates Internet transactions and which has numbered transactions like the one that accepts all international credit cards and that THE OWNER OF THE WEBSITE does not support the data on the website. User credit card in any case. For your identification, by favor confirms that the web direction of the page of which will realize the page starts with https://.

In any case, the purchase will only be effective when the WEB OWNER receives confirmation of the payment from the bank owner of the ownership of the payment. If the transaction is denied by any reason for this entity, or if it does not correspond to the total import of Products and/or Services (including receipts for management expenses and banking transfer expenses), the purchase will be suspended, informing the user that the transaction has not been completed.

Once you have received the full page, the WEB PROPERTY will automatically send you the invoice corresponding to the purchase made by the user’s electronic mail management. By accepting these Terms and Conditions, the user expressly accepts the invoice electronically. If the user wishes to receive the invoice in paper, you can contact the WEB OWNER indicating the postal direction to which you will receive the invoice. The invoice may be issued directly to the user as a physical person, to the user as and self-employ person or to the company for which the user works.

As such, in conformity with current legislation, the WEB PROPERTY cannot subsequently modify the invoices for the sales made. Therefore, the invoice will be sent to the number of the physical person contracted by the Products and/or Services, so that the user will be required to ensure that the order is made to the correct number, we will not send duplicates of the invoices to send you third parties, nor will they be sent after they have been transferred by the warranty period.

5.3.3. REFUNDS AND CANCELLATIONS:

Paid Tuition fees will be refunded only if the student receives visa refusal – supported with valid refusal letter.

The refund process may take approximately 50-60 working days after the Intake begins.

In the event of visa refusal, Paid application/administrative fees of 500 € are non-refundable.

5.3.4. NO REFUND POLICY:

Student backs out OR did not Apply for Visa.

No refund Will be made in case of Incomplete/ Incorrect or false Visa Documents Submission.

Student did not receive the Visa Rejection.

6.GUARANTEE

6.1. RESPONSIBILITY OF THE WEB OWNER

THE OWNER OF THE WEB is committed to ensuring that the contents, data and information relating to the Products and/or Services offered through the Website are reliable, veracious and accurate, and responsible for the stated prices and characteristics. Sin embargo, THE OWNER OF THE WEBSITE will not be responsible for any information that has been included, most recent or modified by third parties to THE OWNER OF THE WEBSITE.

The photos, texts, graphics, information or features reproduced that illustrate the Products and/or Services are not contractual characteristics and, therefore, may vary. However, we assure you that the description of the mismos is as close as possible to reality.

6.2. CUSTOMER SERVICE

THE OWNER OF THE WEBSITE, as responsible for the Web Site and responsible for marketing the Products and/or Services offered through the site, has a customer attention department available to our users, available at the following electronic mail address: info@ecoturinternational.com , that Please pay attention to all consultations, comments and suggestions made in relation to the subscription of any Products and/or Services.

In concrete terms, the contact channels available to users are as follows:

Email: info@ecoturinternational.com

Tel: (+34) 722 19 54 91

Respond to questions or requests received from the mayor.

There are claims available to the consumer and/or user.

7. RESPONSIBILITY.

The parties agree to fulfill their legal and contractual obligations under these Terms and Conditions. If one of the parties does not have any of their obligations or fails to comply with the misdemeanors of the other party, the other party will tend to claim compensation for the damages and losses caused, both for the damages that have arisen as a result of these losses. The parties will be responsible for the incidents in which they are personally incurred, and the other party will be compensated for any errors, errors or negligence that are not attributable to them, and for the damages resulting from the incidents or errors attributable to the other party.

THE OWNER OF THE WEBSITE will not be responsible in the cases described in the Legal Notice of the Web Site https://www.ecoturvalencia.com/aviso-legal/ with respect to the Products and/or Services offered through the Web Site. As, in particular, THE OWNER OF THE WEBSITE will not be responsible in the event of unavailability of the Web site or the inability to contract the Products and/or Services if it is due to circumstances affecting THE OWNER OF THE WEBSITE, due to major or error in the contracting process or data proportioned by the user. However, in these cases, the THE OWNER OF THE WEBSITE will contact the user to find the best solution in this case.

THE OWNER OF THE WEBSITE carries out all commercial and technically reasonable operations to maintain available products and/or services offered through the Website, obligación que, without embargo, will not be applicable to the default of availability or return caused by:

Temporary inactivity of the Web Site due to reasons for updating and/or technical maintenance, so you will be notified in advance of publication by the Web Site owner for a maximum of 48 hours, although these circumstances are known or communicated to THE OWNER OF THE WEBSITE with more than 48 hours in advance.

Causes of damage to THE OWNER OF THE WEBSITE: major issues, Internet access problems, technological problems related to diligent and reasonable management of the Web site, actions or omissions of third parties, etc.

In all previous cases, under the control and due diligence of THE OWNER OF THE WEBSITE, we will not provide compensation for any use due to this, damage or perjury. In the event of suspension of the Web Site due to changes in the parties, you will be informed at any time by the use of the service being transferred to a new domain, only modifying the provision in this contract in relation to the domain in which the web site is permanently active.

8.CLAUSE

All clauses and extremities of the present Contract Conditions shall be interpreted independently and independently, no matter whether they are affected by the following stipulations in the event that some of these conditions are declared void by judicial decision or by sign arbitral resolution. The applicable clauses will be replaced by others that retain the effects that persist under the Terms and Conditions of Contract of the Website.

9. CONFLICT RESOLUTION

This relationship between the Parties, if applicable legislation is always permitted, will be governed by Spanish legislation in force at any time. Therefore, for all disputes relating to this web site where it depends, and if the legislation is permitted, it will apply the Spanish legislation in force at the moment of controversy, under the Juzgados and Tribunals of the City of Madrid (España) will be competent for the resolution of all conflicts arising or related to the use of this Website.

To present complaints regarding the use of our new Products and/or Services, you can contact the electronic or physical direction indicated in the separate “Identification”, compromising us at any time with a friendly solution to the conflict.

Furthermore, any resident user of the European Union has the possibility of accessing the Online Dispute Resolution Platform (ODR), through this link https://ec.europa.eu/consumers/odr/main/index.cfm?event = principal.inicio.elegirIdioma. For any user on this platform, you can go to the European Consumer Center in Spain, located in Madrid, calle Príncipe de Vergara 54, 28006, telephone 918224555.